Reporting a Broadband Fault

IELTS Listening PracticePart 1medium

Recording

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You can replay the recording as many times as you like while practising. In the real exam you hear it once only.

Questions

Questions 1–3

BROADBAND FAULT REPORT

Complete the form below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

1
Surname:(max 1 word)
2
Account number:(max 2 words)
3
Fault reference:(max 1 word)
Questions 4–7

Details of the fault

Complete the notes below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

4
The broadband light on the router is:(max 2 words)
5
Cause: a damaged ______ near the exchange.(max 1 word)
6
Service will be restored by:(max 2 words)
7
Credit added to next bill: £(max 2 words)
Question 8

Choose the correct letter, A, B or C.

What does Sam suggest Fiona do for her video call today?

8
For today's call, Fiona should
Question 9

Complete the sentence below.

Write ONE WORD ONLY.

9
The company will send Fiona a ______ as soon as the line is back up.(max 1 word)
0 / 9 answered

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