Reporting a Broadband Fault
IELTS Listening PracticePart 1medium
Recording
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Questions
Questions 1–3
BROADBAND FAULT REPORT
Complete the form below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.
1
Surname:(max 1 word)
2
Account number:(max 2 words)
3
Fault reference:(max 1 word)
Questions 4–7
Details of the fault
Complete the notes below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.
4
The broadband light on the router is:(max 2 words)
5
Cause: a damaged ______ near the exchange.(max 1 word)
6
Service will be restored by:(max 2 words)
7
Credit added to next bill: £(max 2 words)
Question 8
Choose the correct letter, A, B or C.
What does Sam suggest Fiona do for her video call today?
8
For today's call, Fiona should
Question 9
Complete the sentence below.
Write ONE WORD ONLY.
9
The company will send Fiona a ______ as soon as the line is back up.(max 1 word)
0 / 9 answered
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