Reporting a Leak to a Plumbing Company

IELTS Listening PracticePart 1medium

Recording

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You can replay the recording as many times as you like while practising. In the real exam you hear it once only.

Questions

Questions 1–5

PLUMBING CALL-OUT FORM

Complete the form below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

Surname:(max 1 word)

Address: 8 ______(max 2 words)

Postcode:(max 2 words)

Contact number:(max 2 words)

Job reference:(max 1 word)

Questions 6–8

Details of the problem and visit

Complete the notes below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

The water is leaking from the ______ (not the tap).(max 2 words)

Engineer will arrive between 2 pm and ______.(max 2 words)

Call-out fee (covers first hour): £(max 2 words)

Question 9

Choose the correct letter, A, B or C.

How will Helen pay for the work?

Helen will pay

A. by card, to the engineer at the doorB. in cash, in advanceC. by bank transfer after the visit

0 / 9 answered

About this Listening test

“Reporting a Leak to a Plumbing Company” is an original IELTS Listening practice test in the style of Part 1 with 9 questions (Form Completion, Note Completion and Multiple Choice). Play the recording, answer as you listen, then submit to have every answer marked instantly and read the transcript.

Part 1 is a conversation between two people in an everyday situation — booking a taxi, joining a gym, arranging a delivery. You answer 10 questions, almost always form, note or table completion, by catching specific details: names, spellings, phone numbers, dates, prices and addresses.

How to approach it

Use the preparation time to read every gap and predict what each answer will be: a name, a number, a day of the week, an amount of money.
Note the word limit on the instructions — writing "the 14th of June" where "ONE WORD AND/OR A NUMBER" is allowed throws away a mark you actually heard.
Common trap: The correction trap: a speaker gives a detail, then changes it ("let’s say Tuesday — actually, Wednesday is better"). The corrected version is the answer, and Part 1 does this constantly.

Read the full Listening Part 1 strategy guide · How we write and check our tests

Build consistency with another Listening practice item.