Registering at Fernbank Dental Practice: Listening Answers & Explanations

IELTS Listening practice test · 11 questionsPart 1easy

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About this recording

The recording opens: Hello. I've just moved into the area and I'd like to register as a new patient, and book a check-up if that's possible.

  • Transcript length: about 403 words
  • Questions: 11
  • Question types: Form Completion, Multiple Choice, Note Completion, Sentence Completion

Registering at Fernbank Dental Practice” is an original IELTS-style practice recording written by IELTS-Bank. It is not taken from an official IELTS or Cambridge test, so these answers only apply to our version.

Answer key at a glance

Show the quick answer list (questions 1–11)
  1. 1. Kearney
  2. 2. Maple Crescent
  3. 3. 07700900812
  4. 4. B
  5. 5. new-patient examination
  6. 6. Thursday
  7. 7. 16th
  8. 8. 10:30
  9. 9. 25.30
  10. 10. medication
  11. 11. 24

Registering at Fernbank Dental Practice answers with explanations

Questions 1–3: Form Completion

NEW PATIENT REGISTRATION

Complete the form below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

  1. 1

    Surname:(max 1 word)

    Show answer

    Answer: Kearney

    Why: David spells out his surname, "Kearney," after Hannah asks for it while taking his details for registration.

  2. 2

    Address: 17 ______(max 2 words)

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    Answer: Maple Crescent (also accepted: Maple Cres)

    Why: David corrects his address to "seventeen Maple Crescent" after initially stating "seventeen Maple Avenue," which Hannah then confirms.

    What you hear · Transcript, paragraph 8 (David)
    It's seventeen Maple Avenue — sorry, no, let me correct that, it's Maple Crescent.
  3. 3

    Mobile number:(max 2 words)

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    Answer: 07700900812 (also accepted: 07700 900 812 / 07700 900812)

    Why: David provides his mobile number as "oh-seven-seven-double-oh, nine-double-oh, eight-one-two," which Hannah confirms by repeating it back to him.

    What you hear · Transcript, paragraph 10 (David)
    My mobile is oh-seven-seven-double-oh, nine-double-oh, eight-one-two.

Question 4: Multiple Choice

Choose the correct letter, A, B or C.

Which type of treatment does David register for?

Options
  • A. private treatment
  • B. NHS treatment
  • C. emergency treatment only
  1. 4

    David is registered for

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    Answer: B — NHS treatment

    Why: David registers for NHS treatment because Hannah confirms they have NHS spaces available and David expresses a preference for NHS over private treatment.

    What you hear · Transcript, paragraph 11 (Hannah)
    Now, are you registering for NHS or private treatment?

Questions 5–8: Note Completion

First appointment details

Complete the notes below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

  1. 5

    Appointment type:(max 2 words)

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    Answer: new-patient examination (also accepted: new patient examination / examination)

    Why: The answer is found when Hannah explains that the first appointment is called a "new-patient examination," which is longer than a routine check-up because it involves a comprehensive assessment by the dentist.

    What you hear · Transcript, paragraph 13 (Hannah)
    Now, for your first appointment we book what we call a new-patient examination.
  2. 6

    Day of appointment:(max 1 word)

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    Answer: Thursday

    Why: The answer is found when Hannah confirms the first available appointment slot, stating that it is on Thursday the sixteenth, after initially suggesting a date when the dentist is unavailable.

    What you hear · Transcript, paragraph 15 (Hannah)
    The first free slot is Thursday the sixteenth.
  3. 7

    Date of appointment:(max 2 words)

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    Answer: 16th (also accepted: the 16th / 16 / sixteenth)

    Why: David's appointment date is confirmed when Hannah offers him the first available slot, which is on Thursday the sixteenth, and David agrees that this date suits him.

    What you hear · Transcript, paragraph 15 (Hannah)
    The first free slot is Thursday the sixteenth.
  4. 8

    Time of appointment:(max 2 words)

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    Answer: 10:30 (also accepted: 10.30 / half past ten / 10:30 am / 10.30am)

    Why: David confirms his appointment time as "half past ten" after Hannah offers him two options, nine fifteen or half past ten, for his first appointment on Thursday the sixteenth.

    What you hear · Transcript, paragraph 17 (Hannah)
    I can offer you nine fifteen or half past ten.

Questions 9–11: Sentence Completion

Complete the sentences below.

Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

  1. 9

    The fee for the first examination is £______.(max 2 words)

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    Answer: 25.30 (also accepted: 25.30 pounds / £25.30)

    Why: The answer is found when Hannah explains that the new-patient examination, which is longer than a routine check-up, costs twenty-five pounds thirty.

    What you hear · Transcript, paragraph 13 (Hannah)
    That's forty-five minutes, and the fee is twenty-five pounds thirty.
  2. 10

    To the appointment, David must bring a list of his ______.(max 1 word)

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    Answer: medication (also accepted: medications)

    Why: Hannah tells David to bring a list of any medication he is currently taking for the dentist's records during his first visit.

    What you hear · Transcript, paragraph 19 (Hannah)
    One thing to remember — please bring a list of any medication you're currently taking, as the dentist will need it for your records.
  3. 11

    Cancellations require at least ______ hours' notice.(max 1 word)

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    Answer: 24 (also accepted: twenty-four / twenty four)

    Why: The answer is found when Hannah informs David that if he ever needs to cancel, they require at least twenty-four hours' notice to avoid a small charge.

    What you hear · Transcript, paragraph 21 (Hannah)
    If you ever need to cancel, we ask for at least twenty-four hours' notice, otherwise there's a small charge.

Estimated band score for this test

Your raw score out of 11 scaled to the 40-question IELTS Listening conversion table. This is the same estimate the practice page shows after you submit. A single recording is a small sample, so treat it as a guide.

Correct answersEstimated band
11 / 119.0
10 / 118.0
9 / 117.5
8 / 116.5
7 / 116.0
5–6 / 115.5
4 / 114.5
3 / 114.0
2 / 113.0
1 / 112.5
0 / 110.0

Full-test score? Use the IELTS band calculator.

Tips for the question types in this test

Listening Part 1

  • Use the preparation time to read every gap and predict what each answer will be: a name, a number, a day of the week, an amount of money.
  • Note the word limit on the instructions — writing "the 14th of June" where "ONE WORD AND/OR A NUMBER" is allowed throws away a mark you actually heard.

Common trap: The correction trap: a speaker gives a detail, then changes it ("let’s say Tuesday — actually, Wednesday is better"). The corrected version is the answer, and Part 1 does this constantly.

Full Listening Part 1 strategy

Practise “Registering at Fernbank Dental Practice” under exam conditions

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